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Thank you for shopping at NORDELLE. Here are the terms and conditions that constitute our Shipping Policy.

Processing Time

• All orders are processed within 1–2 business days.

• Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the option selected:

• Standard Shipping: FREE for all orders. (Estimated delivery: 4–8 business days)

• Expedited Shipping: £6.00 flat rate. (Estimated delivery: 2–5 business days)

Note: Delivery estimates are calculated from the date the order is dispatched, not the order date.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking information will become active within 24–48 hours.

Customs, Duties, and Taxes

NORDELLE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Issues

If you received your order damaged or if an item is lost in transit, please save all packaging materials and damaged goods, and contact our customer support immediately at nordelleshop@gmail.com so we can assist you with a replacement or refund.